Privacy - Notice to customers

NOTICE TO CUSTOMERS in accordance with art. 13 of Legislative Decree No. 196 of 30 June 2003

This notice is provided by Grandi Navi Veloci S.p.A. (GNV) in relation to the handling of your personal data.

1. Purposes of handling
The collection of your personal data and their use in communications (email, post, telephone, etc.) is necessary for:

The issue of Grandi Navi Veloci S.p.A. tickets;
Administrative/accounting purposes linked with the issue of Grandi Navi Veloci tickets;
Possible communications relating to tickets purchased;

2. Handling procedures
Personal data will be handled in full compliance with the purposes indicated, by means of manual and ICT instruments, and in any event, in such a way as to guarantee the security and confidentiality of the data. Personal data will be handled directly by GNV with the aid of external parties operating within the limits imposed by the legislation in force. Date handling is based on: collection; recording and organisation of data; processing, editing, comparison; consultation, communication, storage, updating, deletion, destruction.

3. Conferment of data
Notwithstanding the personal autonomy of the interested party, conferment of data is necessary for the purpose of issuing GNV tickets of passage.

4. Communication of data
Your personal data conferred for the above purpose may be viewed by GNV personnel assigned to their handling and external partners operating in our offices, and external entities which perform technical, administrative, support and control activities tasks on behalf of GNV. According to circumstances, GNV may communicate your data to expressly appointed external entities belonging to the following categories:

  • parties performing administrative and accounting activities connected with the issue of Grandi Navi Veloci tickets;
  • parties performing activities of marketing, communication and market research;
  • parties performing customer assistance activities (call-centres, helpdesks, etc.).

5. Rights of the interested party
L'articolo 7 della normativa D.Lgs 196/2003 sui dati personali le da diritto di:

obtain confirmation of the existence of personal data relating to you;
be informed of the content and origin of such data;
check that such data is correct or request that it be completed, updated, corrected, deleted or converted into anonymous form, and in any event object, for legitimate reasons, to the handling of such data both for the purpose of collection and that of sending advertising, promotional, market research and commercial communications.
In order to exercise the rights set out above, you may contact the holder of the data handling rights.

6. Holder of the data handling rights
In accordance with art. 13 of Legislative Decree No. 196 of 30 June 2003 setting out the code governing the protection of personal data, the personal data given to the company Grandi Navi Veloci SpA, or otherwise acquired by the latter within the framework of its activity, may be handled in accordance with the legislation referred to above and in respect of the fundamental rights and freedoms and the dignity of the interested party, with particular reference to confidentiality, personal identity and the right to protection of personal data. The handling of personal data means its collection, recording, organisation, storage, processing, editing, selection, extraction, comparison, use, interconnection, blocking, communication, diffusion, deletion and destruction. The holder of the above data handling rights is GRANDI NAVI VELOCI SPA, Via Fieschi 17, 16121 Genova. The Manager for the purposes defined in art. 7 is Dr. Franco D. Fabrizio, Via Fieschi 17, 16121 Genova, to whom you can write for a list of the other Managers.