FAQs Embarking and Check In
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What happens if I miss the ship?
Passengers who do not arrive in time for check-in or who do not board the ship indicated on the boarding pass are not entitled to any reimbursement, not even a partial one.
What time should I arrive for check-in?
For national and EU travel (Italy and Spain), the time established for check-in is two hours before the ship departure time for Passengers with vehicles and one hour for Passengers without vehicles.
For travel outside the Schengen area (Albania, Morocco, and Tunisia) the time established for check-in is four hours before the ship departure for Passengers with and without a vehicle.
Once I’ve reached the port, what must I do?
Once at the port, head towards the maritime terminal for embarkment.
After showing a paper copy of a valid ID and ticket you will receive a boarding pass which indicates the assigned number.