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Outward trip only Round Trip

Book Safe Insurance: Passenger Assistance

Policy 6003000763/T

WHAT TO DO IN THE EVENT OF AN ACCIDENT STARTING FROM 01/01/2025

For all claims, the policyholder and/or the insured and/or the owner must notify the Company's Operations Center by phone, which is available 24/7, 365 days a year.


PRENOTA SERENO is the new insurance that allows you to purchase your ticket worry-free. The policy includes comprehensive medical assistance and reimbursement of cancellation penalties, even in cases of COVID-19 infection. Your luggage is also covered.

To obtain insurance coverage, it is mandatory to fill out the forms below and send them to the email address insurance@gnv.it.


INSURANCE PREMIUM PER ROUTE

Price per route per person depending on the line:

  • GENOA – PALERMO € 12.00
  • GENOA – PORTO TORRES/OLBIA € 11.00
  • GENOA – TUNIS € 12.00
  • GENOA – TANGIER € 12.00
  • GENOA – BARCELONA € 12.00
  • CIVITAVECCHIA – TERMINI IMERESE € 10.00
  • CIVITAVECCHIA – PALERMO € 10.00
  • CIVITAVECCHIA – OLBIA € 10.00
  • CIVITAVECCHIA – TUNIS € 11.00
  • NAPLES – PALERMO € 10.00
  • NAPLES – TERMINI IMERESE € 10.00
  • BARI – DURRËS € 8.00
  • PALERMO – TUNIS € 8.00
  • SÈTE – NADOR € 12.00
  • SÈTE – TANGIER € 12.00
  • BARCELONA – TANGIER MED € 10.50
  • BARCELONA – NADOR € 10.50
  • BARCELONA – IBIZA € 8.00
  • BARCELONA – PALMA € 8.00
  • BARCELONA – CIUTADELLA (MENORCA) € 8.00
  • VALENCIA – PALMA € 8.00
  • VALENCIA – IBIZA € 8.00
  • CIVITAVECCHIA – TANGIER € 12.00
  • ALMERIA – NADOR € 8.00

Children's rate: € 3.00 per child (up to 12 years old) from the same family on all routes.

A discount is available for children aged 0 to 12, applicable only if the entire family subscribes to this policy at the time of ticket booking. If a family member is added after the booking, the full price per person will apply.

 

WHAT TO DO IN THE EVENT OF AN ACCIDENT UNTIL 31/12/2024

For all accidents, the contractor and/or policyholder and/or owner must notify the Company’s Operational Centre by telephone, which is operational 24 hours a day, 365 days a year, at the following toll-free number:

Toll-free number from Italy: 800 894152

Toll-free number from abroad: +39 0399 890723

Ticket cost limit - Exclusions and deductible 0.

Named Perils Formula (including coverage for terrorist acts at the embarkment location in the 3 days prior to departure).

Validity extended to:
48h before embarkment and 15 days after disembarkment on outward trip.
12h before embarkment and 48h after disembarkment on return trip.

  • maximum insured amount €1.500
  • redrafting documents and high priority necessities €300

Validity extended to 48h before embarkment and 10 days after disembarkment on outward trip.
12h before embarkment and 48h after disembarkment on return trip.

  • telephone consulting
  • physician advisory
  • physician dispatching
  • ambulance dispatching
  • medical repatriation
  • convalescent return
  • early return
  • travel companion return
  • return of minors
  • family reunification
  • sending of medicines
  • interpreter abroad
  • advance for priority necessities expenses €8,000
  • telephone expenses €100
  • search and rescue expenses €1,500
  • advance for bail abroad €25,000
  • tow truck €350
  • return home from accident €500
  • recovery monitoring
  • transport of remains
  • extension of stay
  • sending a pediatrician in cases of urgency
  • psychological consumption in case of COVID-19 infection
  • second option in case of COVID-19 infection
  • emergency number information in case of COVID-19 infection
  • blocking and replacement of credit cards
  • activation of video streaming service and online newspapers in case of hospitalisation

During the transfer of the insured to go from the residence to the departure station of the trip or to the booked location and vice versa provided that it is in the countries of the European Union.

  • road assistance and towing
  • sending of spare parts
  • return to residence
  • journey continuation/replacement car
  • return of policyholder and other passengers
  • vehicle recovery expenses
  • hotel expenses
  • driver
  • advance for bail

  • telephone consulting
  • physician dispatching
  • ambulance transport
  • nursing assistance €200
  • medical expense reimbursement €200
  • delivery of medicines
  • appointment management
  • affiliated healthcare network

Reimbursement of 2 hours of labour for:

  • plumber
  • electrician
  • craftsman
  • home surveillance
  • immediate return of the insured or a family member on the family status

Validity 48h before embarkment and 15 days after disembarkment on outward trip.
12h before embarkment and 48h after disembarkment on return trip.

  • maximum insured amount max €5,000
  • reimbursement of € 1,000.00 up to 30 days after return for medical expenses due to an accident that occurred during the trip
  • no deductible

Validity 48 hours before boarding and 15 days after disembarkation.
12h before embarkation and 48h after disembarkation on return.

  • maximum insured amount €30.000
  • permanent disability deductible 5%
  • age limit 75 years 
  • cláusula de acumulación de pólizas y eventos 300.000,00€

€ per way per person according to the route

  • GENOVA – PALERMO € 12.00
  • GENOVA - PORTO TORRES/OLBIA € 11.00
  • GENOVA – TUNISI € 12.00
  • GENOVA – TANGERI € 12.00
  • GENOVA – BARCELLONA € 12.00
  • CIVITAVECCHIA – TERMINI IMERESE € 10.00
  • CIVITAVECCHIA – PALERMO € 10.00
  • CIVITAVECCHIA – OLBIA € 10.00
  • CIVITAVECCHIA – TUNISI € 11.00
  • NAPOLI – PALERMO €10.00
  • NAPOLI – TERMINI IMERESE €10.00
  • BARI – DURAZZO € 8.00
  • PALERMO – TUNISI € 8.00
  • SETE’ – NADOR € 12.00
  • SETE’ – TANGERI € 12.00
  • BARCELLONA – TANGERI MED € 10.50
  • BARCELLONA – NADOR € 10.50
  • BARCELLONA – IBIZA € 8.00
  • BARCELLONA – PALMA €8.00
  • BARCELLONA – CIUDADELLA (MENORCA) € 8.00
  • VALENCIA – PALMA €8.00
  • VALENCIA – IBIZA €8.00
  • CIVITAVECCHIA – TANGERI € 12.00
  • ALMERIA – NADOR € 8.00

€3.00 per child (up to 12 years) of the family unit on all lines