Book Safe Insurance: Passenger Assistance
Policy 6003000763/T
WHAT TO DO IN THE EVENT OF AN ACCIDENT
For all accidents, the contractor and/or policyholder and/or owner must notify the Company’s Operational Centre by telephone, which is operational 24 hours a day, 365 days a year, at the following toll-free number:
Toll-free number from Italy: 800 894152
Toll-free number from abroad: +39 0399 890723
Insurance BOOK SAFE (For reservations from 02/05/2021)
Insurance BOOK SAFE For reservations from 02/05/2021
BOOK SAFE is the new insurance that allows you to buy your ticket without worries. The policy provides for full health care and reimbursement of cancellation fees, including for cases of COVID-19 infection. Your luggage is also insured.
DISCOVER WHAT’S NEW
If your ticket has been purchased before 8 June 2020 by taking out Travel, Baggage and Passenger Assistance Insurance and has subsequently been reimbursed with a COVID-19 coupon; at the moment of your future issue with a coupon code, you will have included free of charge the specific emergency guarantees COVID-19
Insurance BOOK SAFE For reservations until 02/05/2021
Appendix 5 AFTER 4TH JUNE 2020
Appendix 7 BEFORE 4TH JUNE 2020
INSURANCE PREMIUM PER ROUTE
€ per way per person according to the route
- GENOVA – PALERMO € 12.00
- GENOVA - PORTO TORRES/OLBIA € 11.00
- GENOVA – TUNISI € 12.00
- GENOVA – TANGERI € 12.00
- GENOVA – BARCELLONA € 12.00
- CIVITAVECCHIA – TERMINI IMERESE € 10.00
- CIVITAVECCHIA – PALERMO € 10.00
- CIVITAVECCHIA – OLBIA € 10.00
- CIVITAVECCHIA – TUNISI € 11.00
- NAPOLI – PALERMO €10.00
- NAPOLI – TERMINI IMERESE €10.00
- BARI – DURAZZO € 8.00
- PALERMO – TUNISI € 8.00
- SETE’ – NADOR € 12.00
- SETE’ – TANGERI € 12.00
- BARCELLONA – TANGERI MED € 10.50
- BARCELLONA – NADOR € 10.50
- BARCELLONA – IBIZA € 8.00
- BARCELLONA – PALMA €8.00
- BARCELLONA – CIUDADELLA (MENORCA) € 8.00
- VALENCIA – PALMA €8.00
- VALENCIA – IBIZA €8.00
- CIVITAVECCHIA – TANGERI € 12.00
- ALMERIA – NADOR € 8.00
€ 3,00 per child (up to 12 years) in the household on all lines
For children aged 0 - 12, there is a reduction in premium that may only be applied if the entire family purchases this policy, at the same time, when booking the ticket. Otherwise, if a member of the household is added after the ticket is booked, the premium that must be paid is the full fee per person.
Cancellation
Ticket cost limit - Exclusions and deductible 0.
Named Perils Formula (including coverage for terrorist acts at the embarkment location in the 3 days prior to departure).
Luggage
Validity extended to:
48h before embarkment and 15 days after disembarkment on outward trip.
12h before embarkment and 48h after disembarkment on return trip.
- maximum insured amount €1.500
- redrafting documents and high priority necessities €300
Personal assistance
Validity extended to 48h before embarkment and 10 days after disembarkment on outward trip.
12h before embarkment and 48h after disembarkment on return trip.
- telephone consulting
- physician advisory
- physician dispatching
- ambulance dispatching
- medical repatriation
- convalescent return
- early return
- travel companion return
- return of minors
- family reunification
- sending of medicines
- interpreter abroad
- advance for priority necessities expenses €8,000
- telephone expenses €100
- search and rescue expenses €1,500
- advance for bail abroad €25,000
- tow truck €350
- return home from accident €500
- recovery monitoring
- transport of remains
- extension of stay
- sending a pediatrician in cases of urgency
- psychological consumption in case of COVID-19 infection
- second option in case of COVID-19 infection
- emergency number information in case of COVID-19 infection
- blocking and replacement of credit cards
- activation of video streaming service and online newspapers in case of hospitalisation
Assistance to vehicles
During the transfer of the insured to go from the residence to the departure station of the trip or to the booked location and vice versa provided that it is in the countries of the European Union.
- road assistance and towing
- sending of spare parts
- return to residence
- journey continuation/replacement car
- return of policyholder and other passengers
- vehicle recovery expenses
- hotel expenses
- driver
- advance for bail
Assistance to relatives at home
- telephone consulting
- physician dispatching
- ambulance transport
- nursing assistance €200
- medical expense reimbursement €200
- delivery of medicines
- appointment management
- affiliated healthcare network
Assistance to housing
Reimbursement of 2 hours of labour for:
- plumber
- electrician
- craftsman
- home surveillance
- immediate return of the insured or a family member on the family status
Medical expense reimbursement
Validity 48h before embarkment and 15 days after disembarkment on outward trip.
12h before embarkment and 48h after disembarkment on return trip.
- maximum insured amount max €5,000
- reimbursement of € 1,000.00 up to 30 days after return for medical expenses due to an accident that occurred during the trip
- no deductible
Accident policy
Validity 48 hours before boarding and 15 days after disembarkation.
12h before embarkation and 48h after disembarkation on return.
- maximum insured amount €30.000
- permanent disability deductible 5%
- age limit 75 years
- cláusula de acumulación de pólizas y eventos 300.000,00€
Gross premium per route
€ per way per person according to the route
- GENOVA – PALERMO € 12.00
- GENOVA - PORTO TORRES/OLBIA € 11.00
- GENOVA – TUNISI € 12.00
- GENOVA – TANGERI € 12.00
- GENOVA – BARCELLONA € 12.00
- CIVITAVECCHIA – TERMINI IMERESE € 10.00
- CIVITAVECCHIA – PALERMO € 10.00
- CIVITAVECCHIA – OLBIA € 10.00
- CIVITAVECCHIA – TUNISI € 11.00
- NAPOLI – PALERMO €10.00
- NAPOLI – TERMINI IMERESE €10.00
- BARI – DURAZZO € 8.00
- PALERMO – TUNISI € 8.00
- SETE’ – NADOR € 12.00
- SETE’ – TANGERI € 12.00
- BARCELLONA – TANGERI MED € 10.50
- BARCELLONA – NADOR € 10.50
- BARCELLONA – IBIZA € 8.00
- BARCELLONA – PALMA €8.00
- BARCELLONA – CIUDADELLA (MENORCA) € 8.00
- VALENCIA – PALMA €8.00
- VALENCIA – IBIZA €8.00
- CIVITAVECCHIA – TANGERI € 12.00
- ALMERIA – NADOR € 8.00
€3.00 per child (up to 12 years) of the family unit on all lines