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Boarding: IDs, Visas and Documentation

IMPORTANT:

Due to the closure of the ferry terminal of the port of Genoa, we inform passengers that it is possible to purchase the ticket at the temporary ticket office located in the COOP car park square as well as on the GNV website, the Contact Center +39 010 209 4591 or at travel agencies.

The ticket office opening hours are:
MONDAY - SATURDAY from 06:00 to 23:30
SUNDAY from 5pm to 11.30pm

ALL SCHEDULED DEPARTURES ARE CONFIRMED

 

The first thing to do before travelling is check your documents. If they are not valid you will not be able to depart!

Don’t worry. Here is our list of documents to check before departure:

Documents for domestic lines:

If you are headed to/from Sardinia or Sicily we ask you to always carry the following with you:

  • GNV ticket (we remind you to report at check-in desks with a copy of printed ticket)
  • Valid photo ID for each passenger (identity card or driving license)
  • Remember that children and infants must also have an identity card!

Documents for international lines:

Are you headed to/from Spain, Tunisia, Morocco, or Albania? Always carry the following with you:

  • GNV ticket (we remind you to report at check-in desks with a copy of printed ticket)
  • Passport for each passenger (if you are traveling to/from Spain or to/from Albania, all you need is a valid ID in EU countries)
  • Remember that children and infants must also have an identity card!
  • Check the validity of the documents with the Police before departure
  • Baleari: We inform you that minors under 14 years of age can board without an identity document if they have a family book that proves their belonging to the traveling family unit.

WARNING! Always remember that it is your responsibility to check the validity of all documents (including those of any minors and any vehicles) with the Police in order to make sure they are valid for entry in the country where you are disembarking!

In fact, GNV will not reimburse Passengers not authorised by the Police and/or the Company itself to embark or disembark, if found with documents invalid for expatriation. For more information, consult the General Conditions for Passenger Transport and, in particular, Article 10.2.

Useful websites:
www.poliziadistato.it/articolo/1087/
www.viaggiaresicuri.it

Information "Travel safe"