TOP 5 FREQUENTLY ASKED QUESTIONS
How much does it cost to change a ticket?
What are the cancellation penalties?
I am a passenger who needs assistance, what should I do?
Can I board if I forgot my identity document?
I would like to book but I don't have the car registration yet, how should I proceed?

FAQs - Frequently Asked Questions

Frequently Asked Questions

DISCOUNTS FOR BALEARIC RESIDENTS - LARGE FAMILIES AND COMPULSORY DOCUMENTATION

FAQs Luggage

Where is the booking ID located

FAQs Travel Documents

FAQs Embarking and Check In

FAQs Passengers with Special Needs

FAQs Changes and Cancellations

FAQs Changes and Cancellations

FAQs Schedule Changes and Cancellations

FAQs myGNV Program

FAQs Bookings

FAQs On Board Food Service

FAQs Disembarking

FAQs Additional Services

FAQs On Board Accommodation

FAQs Boarding Vehicles

FAQs Travelling with Pets

FAQs Travelling with Children