FAQs Luggage
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Is carrying weapons allowed (military pistol, hunting rifles, etc.)?
At the time of embarkment, Passengers must contact the first deck officer, who will arrange for them to be accompanied to the Chief Steward.
All sidearms and/or firearms in the passengers’ possession will be handed over to the Chief Steward who will put them in the safe for the entire duration of the crossing.
The items being held by the Chief Steward will only be returned upon disembarkment of all passengers.
If I lose a personal item on the ship, who should I contact?
In case of loss of personal belongings on board the ship, please contact the reception and inform the Chief Steward.
If the loss is noticed only after disembarking, you can fill out the dedicated form for complaints and reports at the link Claims | Customer Care | GNV, specifying the cabin or seat number assigned during the journey and a description of the lost item.
We will take care to contact you if the item is found.
Is there a weight limit for luggage?
No. Hand luggage must only contain personal effects. Each passenger can carry up to 2 bags as personal luggage.