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We are committed to providing you with the best purchasing conditions

We are renewing our commitment to guarantee you greater flexibility

This year we are once again renewing our flexible sales policy!

Starting from 24/01/23, by purchasing a ticket for travel between 13/02/23 for any GNV destination and for travels until September 2023, you will have:

  • FLEXIBILITY in purchasing and planning your trip with free ticket cancellation* (up to 20 days before departure) on all lines.

or

  • The possibility of purchasing in Presale mode* with an advance own payment of only 30% of the total ticket price (minimum €50.00). The presale cannot be changed or canceled and failure to confirm the booking will result in the loss of the advance payment. The cancellation penalties applied to tickets purchased in presale mode will depend on the policies in force at the time of the balance and therefore of the conversion into the final ticket.

We remind you that:

for tickets issued from 10/01/2023 to 23/01/2022 on all lines presale mode with an advanced own payment of 20% of the total ticket price or cancellation is free up to 20 days before departure, after the fourteenth day the following penalties apply:

  • 30% from 19 days up to 4 days before departure.
  • 50% from 3 days to 2 hours before departure
  • 100% less than 2 hours before departure
  • 100% on the pre-sale deposit not yet converted
 

for tickets issued from 06/12/2022 to 09/01/2022 on all lines presale mode with an advanced own payment of 20% of the total ticket price or cancellation is free up to 14 days before departure, after the fourteenth day the following penalties apply:

  • 30% from 13 days up to 4 days before departure.
  • 50% from 3 days to 2 hours before departure
  • 100% less than 2 hours before departure
  • 100% on the pre-sale deposit not yet converted

- for tickets issued from 24/11/2022 to 05/12/2022 on all lines presale mode with an advanced own payment of 10% of the total ticket price or cancellation is free up to 14 days before departure, after the fourteenth day the following penalties apply:

  • 30% from 13 days to 4 days before departure
  • 50% from 3 days to 2 hours before departure
  • 100% less than 2 hours before the scheduled departure
  • 100% on the advance payment not yet converted

- for tickets issued from 24/10/2022 to 23/11/2022 on all lines presale mode with an advanced own payment of 10% of the total ticket price or cancellation is free up to 7 days before departure, after the seventh day the following penalties apply:

  • 30% from 6 days to 4 days before departure
  • 50% from 3 days to 2 hours before departure
  • 100% less than 2 hours before the scheduled departure
  • 100% on the advance payment not yet converted

For tickets issued from 7/06/2022 to 23/10/2022 on the lines to/from Morocco, Tunisia, Genoa-Barcelona and for tickets issued from 21/06/2022 to 23/10/2022 on the lines to/from Sicily, Sardinia and the Balearic Islands the following cancellation penalties will apply:

  • 25% from the time of booking up to 20 days before departure
  • 30% from 19 days to 4 days before departure
  • 50% from 3 days to 2 hours before departure
  • 100% less than 2 hours before the scheduled departure
  • 100% on the advance payment not yet converted

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Notes: *For more information, refer to the General Conditions