We are renewing our commitment to guarantee you greater flexibility 

This year we are once again renewing our flexible sales policy!

For bookings made from 29/10/2025, when purchasing a ticket to travel until 11/11/2025 to any GNV destination and for journeys until September 2026, you will be entitled to:

• FLEXIBILITY in purchasing and planning your trip with free ticket cancellation* (up to 28 days before departure) on all routes.
  or

• The option to purchase in advance* with a deposit of 10% of the total ticket price (minimum £50.00). Pre-sales are non-changeable and non-refundable, and failure to confirm your booking will result in the loss of your deposit. Cancellation penalties applied to tickets purchased in advance will depend on the policies in force at the time of payment and therefore of conversion to a final ticket.

Starting from 13/10/2025, by purchasing a ticket for travel until 28/10/2025 for any GNV destination and for travel until September 2026, you will have:

• FLEXIBILITY in purchasing and planning your trip with free ticket cancellation* (up to 21 days before departure) on all lines.

or



• The possibility of purchasing in Presale mode* with an advance own payment of 10% of the total ticket price (minimum €50.00). The presale cannot be changed or canceled and failure to confirm the booking will result in the loss of the advance payment. The cancellation penalties applied to tickets purchased in presale mode will depend on the policies in force at the time of the balance and therefore of the conversion into the final ticket.

For bookings from/to Albania, presale mode is at 10% of the total ticket price (including taxes, minimum € 50.00) and cancellation is free if made within 7 days before departure, after the seventh day the following penalties apply:

• 30% from 6 days to 4 days before departure
• 50% from 3 days to 2 hours before departure
• 100% less than 2 hours before the scheduled departure
• 100% on the advance payment not yet converted.

For bookings to/from the Balearic Islands, presale mode is at 10% of the total ticket price (including taxes, minimum € 50.00) and cancellation is free if made within 7 days before departure, after the seventh day the following penalties apply:

• 30% from 6 days to 4 days before departure
• 50% from 3 days to 2 hours before departure
• 100% less than 2 hours before the scheduled departure
• 100% on the advance payment not yet converted. 

We remind you that:

For bookings made from 28/07/2025 to 12/10/2025, when purchasing a ticket for any GNV destination, the advance payment is 20% of the total ticket price (minimum €50.00)*, and the following cancellation fees apply:

• 25% from the time of booking up to 20 days before departure.
• 30% from 19 to 14 days before departure.
• 40% from 13 to 7 days before departure.
• 100% from 6 days to 2 hours before departure.
• 100% less than 2 hours before departure.
• 100% on the advance sale deposit not yet converted.

* For Albania and Balearic routes, cancellation is free up to 7 days before departure. On the Albania route, the advance payment remains 10% of the total ticket price.

For tickets issued from 23/04/2025 to 27/07/2025, for travel until December 2025, on all lines presale mode is at 20%* of the total ticket price and the following cancellation penalties will apply:

• 25% from the time of booking up to 20 days before departure
• 30% from 19 days to 4 days before departure
• 50% from 3 days to 2 hours before departure
• 100% less than 2 hours before the scheduled departure
• 100% on the advance payment not yet converted

*The Albania line is excluded as the presale remains 10% of the total ticket price.

For promotions between 07/05/2025 and until 13/05/2025, options and presale are excluded.

For tickets issued from 19/03/2025 to 22/04/2025, for travel until December 2025, on all lines presale mode is at 20%* of the total ticket price and the following cancellation penalties will apply:

• 25% from the time of booking up to 20 days before departure
• 30% from 19 days to 4 days before departure
• 50% from 3 days to 2 hours before departure
• 100% less than 2 hours before the scheduled departure
• 100% on the advance payment not yet converted

*From 19/02/2025 to 22/04/2025, the Morocco lines and the Albania line will maintain the advance sale at 10%.

From 07/04/2025 to 22/04/2025, the advance sale for routes to Algeria will be equal to 10% of the total ticket price.

For tickets issued from 19/02/2025 to 18/03/2025, for travel until December 2025, on all lines presale mode is at 20%* of the total ticket price and the following cancellation penalties will apply:

• 25% from the time of booking up to 20 days before departure
• 30% from 19 days to 4 days before departure
• 50% from 3 days to 2 hours before departure
• 100% less than 2 hours before the scheduled departure
• 100% on the advance payment not yet converted

*The Morocco and Albania lines are excluded as the presale remains 10% of the total ticket price.

For tickets issued from 12/02/2025 to 18/02/2025, for travel until December 2025, on all lines presale mode is at 20% of the total ticket price and the following cancellation penalties will apply:

• 25% from the time of booking up to 20 days before departure
• 30% from 19 days to 4 days before departure
• 50% from 3 days to 2 hours before departure
• 100% less than 2 hours before the scheduled departure
• 100% on the advance payment not yet converted

The Albania line is excluded as the presale remains 10% of the total ticket price.

For promotions between 12/02/2025 and by 18/02/2025 options and presale are excluded.

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Notes: *For more information, refer to the General Conditions